Refund policy
Refund policy
Last updated: October 15, 2026
Digital books, delivered instantly
Our books are PDF files, delivered immediately after payment. Before you pay, you ask for immediate delivery and you acknowledge that you lose your right of withdrawal as soon as the download begins (article L221-28, 13° of the French Consumer Code; in the UK: Consumer Contracts Regulations 2013, regulation 37). A downloaded book is therefore not taken back or refunded.
Read before you buy
A free 6-page sample is available on the page of each book that offers one.
Faulty file or wrong language
If a file will not open, is incomplete or is not in the language you ordered, email us at loucif.m.mhamed@gmail.com with your order number: we will send the right version within 72 working hours. If we cannot fix the problem, we will refund you. You keep the legal guarantee of conformity for digital content.
Duplicate purchase
If you bought the same book twice by mistake, write to us: we refund the duplicate.
Free Calm Kit
Ash's Calm Kit is free: there is nothing to refund. You can unsubscribe from our emails in one click.